In order to protect the health and safety of their
employees and their businesses, the owners and
Prepare, review, revise and exercise their emergency
plans and evacuation procedures.
Emergency Supplies Kit.
Critical elements of a business emergency plan:
(1) Life Safety: Teach your employees about
sheltering-in-place and evacuation. Identify
external assembly areas if you are evacuated.
Establish a system to account for your employees.
Plan for employees with special needs or
(2) Direction & Control: Who is in charge of
making critical decisions, managing resources,
analyzing information? Ensure that the chain of
command during an emergency is clear to all of your
(3) Communications: How will you contact your
employees? Your customers? Neighboring businesses?
(4) Property Protection: Install protection
systems. Make sure you have plans for shutting down
or moving critical equipment. Identify critical
records or data and back them up at another
(5) Public Information/Media Relations: After
a large emergency affecting your business, news
media will want to speak with you. Prepare
background information about your company. Designate
and train a spokesperson who can speak comfortably
with the media and provide critical information for
your clients and customers.
(6) Recovery & Restoration - Business Continuity
Planning: A thorough business continuity plan
may help you maintain your business operations
throughout an emergency or ensure a quick recovery
after an emergency has occurred. A Business
Continuity Plan should address the following:
Identify and prioritize functions and
identify the number of personnel and the
equipment needed to perform these functions.
Delegation of Authority:
Identify personnel who are able to make
critical decisions and identify the
circumstances under which their authority
would be used.
Order of Succession:
Develop orders of succession of sufficient
depth and geographical dispersal for key
positions within your department and develop
procedures for the conditions under which
succession will take place.
Identify alternate facilities (home or
alternate office space) where priority
functions could be performed and describe
any limitations for full operations (space,
Describe methods of communication needed for
operations and tools that are available at
Vital Records & Databases:
Identify critical operations documents,
financial records, and timekeeping items and
describe where how and where they are
(7) Administration & Logistics: Identify
required record-keeping methods and designate
resource acquisition and tracking personnel.
Drills & Exercises:
Periodically test the effectiveness of the emergency
plan using realistic scenarios that involve all
9) Emergency Plan Training: Delineate the
periodic training requirements for the general and
emergency response personnel in your organization.
10) Emergency Plan Maintenance: Designate
someone in your organization that will be
responsible for maintaining essential elements of
the emergency plan, keeping inventory of emergency
kits, testing equipment, etc.
For additional information: